Skin Ayurveda N More is providing online consultations using video conference/voice calling through zoho bookings website. The following terms and conditions govern all the transactions with respect to consultations including appointment booking and refund and all other transactions through the website or through its authorized third-party websites.
The services provided through the Website are not intended in any ways to be a substitute for face-to-face consultation with a doctor. We advise the users to make independent assessment in respect of its accuracy or usefulness and suitability prior to making any decision in reliance hereof. Terms ‘you’ and ‘your’ hereafter refers to the user both registered and unregistered who is using/browsing through zoho booking’s website and/or partner websites and/or availing any of the services from Skin Ayurveda N More
Availability, Appointment, Rescheduling and/or Cancellation:
- Consultation from a specific doctor/physician shall be available subject to his/her availability/willingness/discretion. Confirmation of your appointment with a specific doctor/physician, as per his/her availability, shall be sent to you via SMS and/or email. Skin Ayurveda N More reserves the right to reschedule or cancel an appointment without any prior notice
- The time provided for consultation to you is indicative and actual consultation time may change depending on the consulting Doctor’s discretion
- Consultations can be booked, rescheduled or cancelled only within the stipulate time limits mentioned below:
- Cancellation & Rescheduling Deadlines
6 hours prior to appointment
Information and Documents required:
You are solely responsible for the medical, health and personal information you provide at Skin Ayurveda N More. The advice of the doctor will depend upon the information you provide at Skin Ayurveda N More
User discretion is advised while sending/submitting/uploading your required personal and clinical information on the specified place and selecting the Doctor for seeking appropriate advice related to condition of the patient. This information shall include patient’s details including contact details, medical history, testing/investigations results/reports, prescriptions, card holder name and other relevant details
Skin Ayurveda N More services are available for use for children, but the consultation for all patients under the age of 18 must be booked by the patient’s parent or legal guardian. If you register as the parent or legal guardian on behalf of a minor, you will be fully responsible for complying with these Terms of Use
If the information provided by you is false/deceptive/inaccurate or misleading, Skin Ayurveda N More reserves the right to cancel your appointment without assuming any liability whatsoever. Hence, it’s advised to send/submit/upload all relevant and accurate information
The information provided by you may be used by for the purpose of analysis and research
The information provided by you can be kept with Skin Ayurveda N More indefinitely and can be used without revealing your identity
Equipment and connectivity requirement:
The services available on the website shall be provided to you via audio/video consultation, or as an offline review through e-mail. Please ensure that you are equipped with proper video conference equipment and internet connectivity as mentioned or is relevant for the service you want to avail. In case of inadequate video conference equipment, technical error or defective internet connectivity Skin Ayurveda N more reserves the right to reschedule or cancel your appointment without any notice
You understand and acknowledge that there will not be any physical examination involved and the consultation services shall be provided remotely. The opinion delivered by the doctor / physician shall solely be based on the verbal communication between the concerned doctor or the physician and the patient and the test reports and other information sent/provided/uploaded by you
Skin Ayurveda N More or the consulting Doctor/Medical Practitioner shall not be liable for misdiagnosis / faulty judgment / interpretation error / perception error/Adverse events/ inefficacy of prescribed treatment or advice/validity of the advice or prescription provided by the consulting Doctor in your country of residence/ unavailability of the recommended or prescribed treatment or medication under any condition or circumstances. Users are advised to use their discretion for following the advice obtained post consultation from Skin Ayurveda N more
Skin Ayurveda N More Services are not meant in any way for emergency and life-threatening conditions. It is advised to take the patient to the nearest hospital in such cases
Cookies :
The website uses “Cookies”. Cookies are small data files that a website stores on your web browser. These are used for the purpose of storing your preferences previous activities browsing activities, profiling and tracking behavior on this Website. By using this Website, you acknowledge, accept and expressly authorize the website for the placement of Cookies on your web browser
Electronic Payments/ Refunds:
Skin Ayurveda N More offer’s online mode of payment. You may use internet banking or debit/credit card for making payment for consultation charges. You shall be directed to our trusted payment gateway partners once you proceed to make payment of Service Fees
Skin Ayurveda N More shall not be liable in any manner whatsoever, if incorrect or inaccurate credit / debit card details are provided by you for making the payment of consultation Fees or you use a credit/ debit card which is not lawfully owned by you or if you permit a third party to use your password or other means to access your account
Refunds may be made in case a request is raised by the user by clicking the cancel button in the mail they receive or on the booking website within the stipulated refund & cancellation deadline mentioned above
Refunds will only be made against genuine and trackable cancellation requests generated by you by clicking on the cancellation button provided on the website. Refund request against delays, nature of advice obtained, efficacy of treatment, health outcomes of consultation will not be entertained
Refunds may be processed within 15 working days from the receipt of a request from you
You have the option to reschedule or cancel a booked appointment, strictly within the stipulated refunds and cancellations deadlines mentioned above
Skin Ayurveda N More reserves the right to modify / implement a new pricing structure at any time prior to billing you for your initial payment or for future payments
Use of content & Copyright:
Skin Ayurveda N More is availing booking software services from Zoho bookings which may contain intellectual property material including all programs, processes, designs, software, technologies, trademark, trade names, inventions and materials therein
Skin Ayurveda N More provides all the services offered by the doctors / physicians or others through this Website
You shall not use the content available on the website without the prior written permission
Privacy and Security:
Skin Ayurveda N More is committed towards maintaining the privacy of the information sent/uploaded by you on the website or by email and complies with the industry standard security safeguards for the purpose of securing the information sent/provided/uploaded by you
We are not sharing or sending any health-related information to any third party.
We are using Zoho bookings to book and manage appointments. You can visit and understand about your privacy by their privacy policy at https://www.zoho.com/privacy.html
For payments we are using Razor pay. You can visit and understand their privacy policy at https://razorpay.com/privacy/
Skin Ayurveda N more uses all reasonable endeavors to ensure the integrity of your data and the online payment facility’s security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security
Disclaimer:
Skin Ayurveda N More provides the services on “as is” basis and expressly disclaims all representations, warranties or conditions of any kind, either expressed or implied, as to the operations of the website, the information, content, service provided through or in connection with the website
In no event shall Skin Ayurveda N More be responsible for any third-party misuse for the data and for any acts, deeds and circumstances beyond the control of the management of Skin Ayurveda N More
You agree and acknowledge that you are solely responsible for your conduct
Limitations of liability:
In no event shall Skin Ayurveda N More be liable for any direct, indirect, punitive, incidental, special or consequential damages or any damages whatsoever including without limitations, damages for loss of use, data or profits, arising out of or in any way connected with the use of Skin Ayurveda N More services
Termination:
This arrangement may be terminated by either party at any time, with or without cause
Skin Ayurveda N More reserves the right to refuse the use of services immediately in case your conduct is deemed by Skin Ayurveda N More to be in contravention of applicable acts, laws, rules and regulations or considered to be unethical / immoral
Modification of Terms and conditions of service:
Skin Ayurveda N More may at any time, without any prior notification to you, modify these terms of conditions
Please review the latest version of the terms and conditions before proceeding to avail the service
If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions
General Terms and Conditions:
This agreement shall be governed by the laws of India
Skin Ayurveda N More makes no representation that the services are appropriate for patients in any other location except India as Skin Ayurveda N More operates and controls this website from India
If any part of the agreement is determined to be invalid or unenforceable pursuant to applicable law then the said provision will be superseded by a valid, enforceable provision and the remainder of the agreement shall continue in effect
You represent and warrant that you’re not a minor (i.e., you are above 18 years of age) and that you are competent and eligible to enter into legally binding agreement
The terms and condition herein form an agreement. Please read this agreement carefully and if you are not agreeable to any terms and condition please do not proceed further.